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Help

Get help with your account, travelers, rosters, and trips.

Contact us

Email Travel Roster LLC at hello@travelroster.app for help, to report an issue, or to suggest a feature.

Tell us what you were trying to do and which device or browser you used. Please leave passwords, passport numbers, and private invitation links out of your message.

Common questions

Where are my saved travelers and trips?

Sign in with the same account you originally used to access your saved travelers, rosters, and trips.

What if my invitation link has expired?

Ask the roster organizer to send you a new invitation.

How do I manage my PRO subscription?

If you subscribed on the Travel Roster website, sign in and go to Account → Plan → Manage billing. If you subscribed through Apple, open Settings on your iPhone, tap your name, then tap Subscriptions.

How do I delete my account?

Sign in, go to Account → Privacy & data, and select Delete my account. Email us if you need help accessing your account.